Brighter Business - The Oaklin Podcast

Brighter Business: Recruitment Special – Live from the Office

In our recent episode of  ‘Brighter Business – The Oaklin Podcast’,  Riya Gohil speaks to Tim Worrall and Melissa Stokes about life at Oaklin. The guests speak about what it is like to work at Oaklin and their experience so far. 

Brighter Business: Insights from CX experts on building customer-centric experiences

In this episode, we explore the world of Customer Experience (CX) and Service Design through the eyes of two experts from BP, Bethany Jarroussié and Fusun Ambrose.
This episode is a must-listen for anyone looking to understand the importance of customer-centricity in driving transformation and innovation.

Brighter Business: The future of Knowledge Management, powering collaboration in a hybrid world

In our recent episode of ‘Brighter Business – The Oaklin Podcast’, Simon Mould and Jamie Mason speak with Gabriel Karawani of ClearPeople, one of our partner organisations we have the pleasure of working with. The three sit down to discuss why Knowledge Management matters more than ever now we are in a post-covid world.

Brighter Business: Mental wellness in the workplace

This Sunday 10th October is World Mental Health Day and one of our CSR partners, Young Minds celebrates Hello Yellow this Friday too. In our most recent episode of ‘Brighter Business – The Oaklin Podcast’, Amy King, founder of People Matter Technologies, Tai Patel, one of our people managers, and Katie Kelly a consultant here at Oaklin, discuss mental wellness in the workplace.

Brighter Business: Customer Experience in the Aerospace Industry

In our most recent episode of ‘Brighter Business – The Oaklin Podcast’, Ben Parsons and Katie Kelly speak with Ismael Rhissa Zakary from Pratt and Whitney Canada, Customer Service Centre Europe, about the future of customer engagement in the aerospace industry.

Brighter Business: Carbon-offsetting, how to create significant and lasting change

In our recent episode of ‘Brighter Business – The Oaklin Podcast’, Dominic Hurndall and Harry Lloyd speak with Tracey West of Word Forest, one of the CSR partners we are proud to support. The three guests sit down to discuss the role carbon offsetting has to play in achieving sustainability goals for organisations and individuals.

Brighter Business: Customer Experience in the Automotive Industry

Absolutely thrilled to launch our first Podcast Series: ‘Brighter Business – The Oaklin Podcast’ ! In this series, we will host exceptional conversations with inspiring people who are turning the challenges of today into the opportunities of the future.
In our first episode, Ben Parsons speaks with Dora Boganyi from Ineos Automotive to find out more about her experience in customer engagement.